Unplug from the AC outlet and wait for 5-10 seconds and then Plug it in again. Unplug from the AC outlet and wait for 5-10 seconds and then Plug it in again.Connect your player with TV by using HDMI cable. If you are using non-commercial disc, make sure the disc is finalized.If you are using non-commercial DVD disc, make sure the disc is finalized.If the other discs play with no issue, the disc may not be compatible with the player. Play different commercial discs to see if the player is working properly.Connect your player with TV by using Composite cable.Please refer to the Owner's Manual of your player. You can disable the feature from menu settings. *High-Speed HDMI cable is recommended for better compatibility. Connect your player with TV by using HDMI cable.Select ""Voice Guide"" and set it to Off. Audio may not be output properly when Voice Guide feature is on.Make sure that the TV is not on mute.Try turning up the volume on TV.If the disc is dirty or scrached, clean the disc with a soft cloth wiping from center to edge.Make sure the disc is inserted properly.Make sure the source/input setting of your TV is correct.Connect your player with TV by using Composit cable.If problem persists, please contact ISP or router manufacturer.Using mobile Hotspot is not recommended.Turn on the DHCP function on the router.Now wait for the lights to show activity and try reconnecting. If you have a telephone / Internet modem with your cable service, then you may have to use its reset button or remove the backup battery to reset this type of modem. After 30 seconds, plug them back in and turn the devices back on. Turn off this unit and the modem/router (if it has a power button), then unplug their AC cords.If your other device is also unable to connect with Internet, contact your ISP or router manufacturer. If you have any other device, such as mobile phone or computer, which has internet access, try connecting it with Internet to verify if internet access is available.If you have forgotten your Password, contact your ISP or router manufacturer. The name of your SSID and Password can be checked on the label attached on your router.Check the name of your SSID and Password(Key).Shorten the distance between your unit and router.Confirm if the Internet light is showing activity (light blinking) on the modem / router.If you have a wired connection, make sure that the ethernet cable is properly connected to the modem / router.Check to see if the modem / router has power turned on.If you still cannot solve your issue, visit Netflix help support. Refer to the "Cannot connect with Internt" FAQ. If you still cannot solve your issue, visit Youtube help support. If you still cannot solve your issue, visit Vudu help support. Plesae visit for more detail.ĢK Smart Blu-ray Player/4K Smart Blu-ray Player "The audio track of the video that you are playing contains a Cinavia code indicating that it is an unauthorized copy of professionally-produced content." To enjoy 4K picture quality, please ensure your source device is able to broadcast 4K signal. Regular HD has a pixel count of 1920 x 1080, 4K means your TV has twice as many pixels, resulting in better resolution and definition for your TV picture and color scheme. High-Speed HDMI cable is recommended for better compatibility. Is there any recommended cable for 4K Blu-ray Player? A. Additional apps are not supported on your Smart Blu-ray player. You can enjoy watching your favorite content from the pre-loaded apps. Q.Ĭan I download and add apps to my Smart Blu-ray player? A. Q.Ĭan I connect my Smart Blu-ray player to mobile Hotspot? A. You can disable this Voice Guide feature from menu settings. Rear Connections: HDMI Out, Analog Audio Left/Right Out, Component Video Out, Composite Video (CVBS) Out, Digital Coaxial Out, S-Video Out, Analog Audio Left/Right In, Composite Video (CVBS) In, S-Video In.Front Connections: Analog Audio Left/Right In, S-Video In, Video In.Trilingual On-Screen Display (English / Spanish / French).Compression Formats: MP3, Dolby Digital.Playback Media: DVD, VHS Tapes, Video CD.Line-in Recording through Cable/Satellite box.
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